01
AI Reception & Call Handling
An intelligent answerphone that can understand why someone is calling, collect details, answer common questions, book appointments and hand urgent work to a human.
Intelligent automation for NZ business
Put the repetitive work on autopilot.
Ghost Automate designs AI-enabled systems that answer calls, book jobs, manage workflows, connect your software and keep the boring parts of business moving without turning your operation into a science project.
AI phone & receptionAnswer, qualify and book
Job automationDispatch, reminders, follow-up
Connected operationsCRM, calendar, stock, accounts
Flexible hostingCloud, NZ-hosted or local
What we build
Useful AI, attached to the work that actually matters.
No chatbot theatre. We build systems around the way your business already works, then automate the parts stealing time from you and your staff.
02
Bookings & Job Management
Turn calls, forms and messages into structured jobs. Check calendars, allocate work, send confirmations and keep customers updated automatically.
03
Workflow Automation
Connect the repetitive steps between quoting, invoicing, follow-up, documents, customer communication and internal admin.
04
Inventory & Operations
Track stock, flag shortages, create purchasing tasks and connect operational data so the business knows what it has and what it needs.
05
AI Knowledge Systems
Give your team an assistant that can work with company procedures, customer history, job records and approved business knowledge.
06
Private AI Infrastructure
Use major cloud models, model gateways, NZ-hosted services or dedicated local hardware depending on privacy, cost and performance needs.
A plumber, for example
The phone rings. The system does more than just answer it.
1
Customer callsThe AI receptionist answers naturally and identifies the job.
2
It checks the businessAvailability, service area, urgency rules, customer history and relevant information.
3
The job gets bookedA calendar slot is chosen, a job record is created and the customer gets confirmation.
4
Everything stays connectedStaff, inventory, reminders, follow-up and management systems can all be updated from the same workflow.
Deployment without dogma
Your data should fit your risk, not our favourite vendor.
Systems can mix cloud services and private infrastructure. The right design depends on cost, latency, privacy and what the business actually needs.
C
Cloud
Use services such as OpenAI or model gateways when speed, capability and low setup cost matter most.
NZ
NZ-hosted
Keep selected workloads and business data in New Zealand infrastructure where residency is important.
L
Local / on-premise
Run selected open models and services on dedicated hardware when tighter control or offline capability is required.
Early projects
Build the system your business wishes it already had.
Ghost Automate is being built around practical automation for small and growing businesses in New Zealand. Contact channels are being connected now.